Technology Strategies & Solutions

Knowledge Management

Taxonomy & Classification Systems

Taxonomy is the buzzword you need to know if you care about targeting the right information at the right time to your site visitors. Simply put, your taxonomy is your defined categorization system for the information that your organizations controls, creates and distributes. If you don't have one, Fusion has the expertise you need to get started. We'll help you:

  • Perform audits of your existing knowledge assets to locate the information that your audiences want and need
  • Work to create a classification system based upon these assets, using software tools that are optimized for the job
  • Identify subject matter experts and library specialists that can assist in identifying patterns of information in your knowledge assets
  • Create a method for ongoing classification of your knowledge into the taxonomical hierarchy
  • Help you identify and metadata structures that make the most sense for your organization, and help you “tag” your content with this metadata
  • Enable your web site with rich personalization based upon taxonomic data
  • Assist and train your staff in the ongoing refinement and development of your taxonomy effort

Data Mining

Data mining involves using computerized systems to delve into the legion of knowledge databases that your organization has at its disposal, and identifying ways to unearth the value that is hidden underneath. Together with our systems integration, taxonomy, content management, and personalization services, our data mining services are a core part of providing your audiences with the knowledge that the need and demand.

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