Presentations

How Communities Play A Role in Adding Value to the Member Experience

How Communities Play A Role in Adding ValuePresented at:
ASAE Annual Meeting and Exposition
August 2004, Minneapolis, MN

Presented by:
Peter Turner
Fusion Productions

Wesley Vestal
American Productivity & Quality Center (APQC)

Community building requires a comprehensive examination of how this "strategy" relates to one's tangible member experience, adds momentum to existing association programs and services, and maintains a support structure that sustains community growth. In this session, we shall examine why associations are having trouble building community and identify how others are using them to cultivate knowledge management, standards and practices, and expanded and ever-evolving social networks.

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