DigitalNow: Association Leadership in the Digital Age

Best-selling author and visionary leadership development architect Susan Scott has enabled top executives worldwide to engage in vibrant dialogue with one another, with their employees, and with their customers for two decades. A recognized thought leader in the global business community, Susan and her company are committed to large-scale and individual transformation through the principles set forth in Susan's book and her company's customized corporate training programs. For 13 years, Susan ran think tanks for CEOs through the auspices of TEC Worldwide, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOs. During her tenure with TEC, Susan engaged in over 12,000 hours of one-to-one conversations with CEOs. She designed and delivered training to peers working with CEOs in 18 countries.

Prior to TEC, Susan was Vice President of The Pace Network, a search firm in Seattle, working with clients such as Microsoft and Washington Mutual. Additionally, Susan has delivered personal and professional development programs for Context Associated, Sportsmind and The Effectiveness Institute. Susan founded Fierce, Inc. in 1999. In 2002, Fierce Conversations— Achieving Success at Work and in Life, One Conversation at a Time, was published in four countries and, shortly thereafter, was listed on the Wall Street Journal and UPI best seller lists, and was one of USA TODAY'S top 40 business books of 2002.

About the Book

The success of the book since its first publication underscored a genuine hunger for conversations that build our world of meaning - conversations during which we connect on a human level, speak in a human voice. Our own voice. Conversations during which we touch one another in some way. Success increasingly hinges on engaging colleagues, customers, friends, and family in conversations that interrogate reality, provoke learning, tackle tough challenges, tap our deepest aspirations, and enrich relationships. Fierce Conversations shows you how; with principles, examples, tools, stories, and exercises to take you step-by-step through your first fierce conversation-with yourself-on to the most challenging and important conversations facing you. Listed on the Wall Street Journal, United Press International and USA TODAY bestseller lists, Fierce Conversations is the master guidebook to transforming the conversations central to your success. The result? You'll experience positive organizational change, greater effectiveness in everyday interactions, a renewed sense of purpose, and a new way of relating to people at work, at home and in every area of your life.