DigitalNow: Association Leadership in the Digital Age

Click on the links below for access to available video clips, session notes of keynote speakers and workshop presentations.

Day One

Opening: Hugh Lee and Don Dea

• Presentation (pdf)
• Video Clip (Windows Media)

Keynote: Michael Raynor

• Presentation (pdf)
• Video Clip (Windows Media)

Keynote Luncheon: Ruben King-Shaw, Jr.

Workshop Presentations

• Planning and Executing Your Online Potential - Brent Johnson, CPA and J. Clarke Price, CAE
• Taxonomy - The Big Picture (Flash with Audio) - Mike Willis, CPA
• The Elements of User Experience (Flash with Audio) - Jesse James Garrett and Rick Johnston, CAE
• On The Road To Knowledge Management: An AAO-HNS Case Study (Flash with Audio) - Sue Holzer
• Building Long-Term Relationships With Your Members - Rick McCutcheon
• Live & Let Learn: An E-Learning Case Study - Ric Hinkie
• Getting It Right: Documenting & Disseminating Best Practices - Randy Richter

Day Two

Keynote: Bob Herbold

• Presentation (pdf)

Workshop Presentations

• Taxonomy In Practice
  • Steve Levine (doc)
  • Jim Lee
    
• Roadblocks to Online Community: A Panel Discussion
  • Farida Hasanali (Flash with Audio)
  • Sandy Moreland (Flash with Audio)
  • Jeeyeon Seo (Flash with Audio)
• Associations: The Universities of the Next Millenium (pdf) - William Horton
• Special Session: Strategic Planning, Governance, and Staff Process - Pamela Hemann, CAE, James G. Dalton, CAE, Jerry Sullivan
• Developing An Integrated Marketing Strategy - Jim Sterne
• Search: Why Isn't Your Association Found More Often - Tim Judd
• On The Road To Knowledge Management: An AAO-HNS Case Study (Flash with Audio) - Sue Holzer
• The Web You Trust: The Next Generation of Vertical Services Tailored for Association Needs - Claude Vogel
• Planning and Executing Your Online Potential - Part II
  • Mark Olson
    
  • John M. "Jack" Peckham III Handout (doc)

Day Three

Keynote: Patrick Lencioni